NGO & Non-Profit Communication Solutions – Unified Communication. Powered by AI

— NGO & Non-Profit Communication Solutions

Connect People, Support Causes, Create Greater Impact

From beneficiary support and volunteer coordination to donor engagement and fundraising campaigns, ConVox helps NGOs and non-profit organizations manage meaningful conversations across voice and digital channels.

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Sync with

☁️ Salesforce

🔶 HubSpot

▦ Zoho

G Freshdesk

▲ Pipedrive

Trusted by 1700+ businesses across global countries

NGO Engagement

Connect Every Stakeholder. Strengthen Every Interaction.

From people seeking support to donors, volunteers and program teams, ConVox helps NGOs manage meaningful communication across every stage of their outreach and engagement. Each stage below plays automatically — or select any stage to explore it.

Make help easier to access. Provide beneficiaries and communities with accessible channels to seek information, assistance and support.
Channels
Voice IVR WhatsApp Chat Email
Keep volunteers and teams connected. Share updates, coordinate activities and reach volunteers quickly through targeted communication.
Channels
Voice SMS WhatsApp Email Broadcast
Build stronger relationships with donors. Engage prospective and existing donors through personalized outreach, fundraising campaigns and timely follow-ups.
Channels
Voice Predictive Dialing WhatsApp SMS Email
Keep communication organized across initiatives. Capture stakeholder information, track interactions and help program teams stay connected with the people and communities they serve.
Channels
Voice Email Chat WhatsApp Social Media
Turn every interaction into actionable insight. Track outreach, responses and engagement to understand what is working and improve future campaigns and programs.
Channels
Voice SMS WhatsApp Email Reporting

Technology that connects people with purpose.

Power Every Patient Interaction
with ConVox

Connect patients, teams, and communication channels through one intelligent platform designed to make healthcare interactions simpler, faster, and more responsive.

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01 — BENEFICIARY SUPPORT

Beneficiary Support

Make support more accessible to the people who need it.

Provide a central communication channel for beneficiaries to seek information, raise concerns and access assistance across voice and digital channels.

Inbound Contact Center IVR & Self-Service Voice, Chat & Email WhatsApp Communication Social Media Interactions Call Routing

02 — DONOR ENGAGEMENT

Donor Engagement & Fundraising

Build stronger donor relationships and support fundraising efforts.

Reach potential and existing donors with targeted campaigns, personalized communication and timely follow-ups.

Predictive Dialing Outbound Calling Voice Broadcasting SMS & WhatsApp Campaigns Campaign Management Follow-up Workflows

03 — VOLUNTEER COMMUNICATION

Volunteer Communication

Keep volunteers informed, coordinated and ready to act.

Give volunteer teams a simple way to receive important updates, campaign information and operational messages at scale.

Voice Broadcasting SMS Broadcasting WhatsApp Broadcasting Recipient List Management Volunteer Communication Portal Campaign Scheduling

04 — STAKEHOLDER & DATA MANAGEMENT

Stakeholder & Data Management

Bring every interaction into one connected view.

Maintain organized records of donors, volunteers, beneficiaries and program interactions to help teams understand engagement and coordinate outreach.

Stakeholder Data Management Interaction History Contact Management Campaign Data Communication Records Centralized Information

05 — OUTREACH & PERFORMANCE

Outreach & Performance Management

Measure your communication and improve every campaign.

Give teams visibility into calls, responses and outreach activity so they can evaluate campaigns and make informed decisions.

Real-time Monitoring Call Volume Tracking Response Metrics Campaign Reports Agent Performance Analytics & MIS Reports

— Capabilities

Built for Meaningful Outreach
at Scale

Connect with communities, donors, volunteers and partners through the channels they prefer while giving your teams the tools to manage every interaction efficiently.

Omnichannel Contact Center

Bring every conversation together. Manage inbound interactions from beneficiaries, donors, volunteers and partners across voice, email, chat and social channels from a connected platform.

Fundraising Campaigns

Reach more donors with targeted outreach. Run structured fundraising campaigns using predictive dialing, voice communication and digital messaging to engage potential and existing donors.

Volunteer Broadcasting

Get important messages out quickly. Enable teams to distribute voice messages, SMS and WhatsApp updates to volunteer groups and campaign participants at scale.

Smart Data Management

Keep stakeholder information organized. Maintain structured records for donors, volunteers, beneficiaries and campaigns while keeping communication history accessible to teams.

Real-Time Monitoring

Stay in control of every campaign. Monitor agents, calls and campaigns in real time to understand outreach activity and respond quickly when teams need support.

Analytics & Reporting

Turn outreach data into better decisions. Track call volumes, responses, campaign performance and other operational metrics through centralized reports and dashboards.

Stronger Connections. Greater Impact.

Connect beneficiaries, donors, volunteers and teams through one intelligent communication platform built to help your organization engage more people and advance its mission.

Stronger Connections. Greater Impact.

Connect beneficiaries, donors, volunteers and teams through one intelligent communication platform built to help your organization engage more people and advance its mission.