Communications Platform as a Service
Build smarter communications
with CPaaS
One platform. 20+ APIs. Connect voice, messaging, AI, and cloud telephony into your product — in days, not months.
Trusted by businesses across industries
Every communication channel One unified platform.
CPaaS from Convox gives your engineering team the building blocks to embed voice, messaging, and AI directly into your workflows — with zero telecom complexity.
Platform Capabilities
Six pillars of enterprise
CPaaS
From a single OTP to a full AI voice campaign — CPaaS covers the entire spectrum of business communications.
Voice APIs & Telephony
Embed outbound and inbound voice into any product. From click-to-call to full IVR orchestration via API.
- Voice API — outbound & inbound
- Click-to-Call API
- Voice Blaster for mass outreach
- Cloud IPBX
- Call Recording & retrieval
Messaging Suite
Reach customers on every channel — WhatsApp, SMS, RCS, and two-way conversational messaging.
- WhatsApp Business API
- SMS API & Bulk SMS
- RCS Messaging
- Two-Way Messaging
- OTP / Verification API
AI & Automation
Deploy intelligent voice bots and automated calling campaigns without building from scratch.
- AI Calling / Automated Outbound
- Voice Bot with NLP
- Missed Call Services
- Call Tracking & attribution
Privacy & Number Masking
Shield customer phone numbers in marketplaces, logistics, and on-demand platforms without losing call quality.
- Number Masking API
- Virtual proxy numbers
- Call routing with full masking
- Recording with masked identities
Cloud Telecom Infrastructure
Carrier-grade TFN, MSIP, DID numbers, and VNO services — the backbone for enterprise telephony at scale.
- TFN / MSIP / DID provisioning
- VNO (Virtual Network Operator)
- SIP infrastructure
- Pan-India coverage
Compliance & Data Hygiene
Stay TRAI-compliant and protect your sender reputation with DNC management and contact scrubbing.
- DNC Management
- Scrubber — contact list hygiene
- TRAI compliance automation
- Audit-ready reporting
Deep Dive
Built for developers.
Trusted by enterprises.
Complete API Reference
Every API in CPaaS
20+ purpose-built APIs — production-ready, developer-documented, and enterprise-tested.
Fits the stack you already run
CPaaS connects to your CRM, helpdesk, automation tools and SDKs — no rip-and-replace required.
Start building in minutes.
Get your API keys, explore sandbox access, and ship your first communication feature today.