WhatsApp Customer Engagement
Turn Every WhatsApp Conversation Into a
Business Opportunity.
Engage customers with rich, interactive conversations, automate routine queries, empower support teams, and build lasting relationships — all from one enterprise platform.
Trusted by 1700+ businesses across global countries
Works seamlessly across your favorite tools
Why WhatsApp Business
The World's Preferred Business
Communication Channel.
Customers already use WhatsApp every day. ConVox helps businesses transform those everyday conversations into secure, personalized, and meaningful customer experiences — at enterprise scale.
Higher Engagement
Customers are more likely to open, read, and respond to WhatsApp messages compared to traditional communication channels.
98% Open Rate
Faster Conversations
Deliver instant responses, reduce resolution time, and create seamless customer experiences through real-time messaging.
2.5x Faster Response Time
Rich Interactions
Share documents, images, videos, catalogs, buttons, and interactive messages — all within a single conversation.
Images, PDFs, Buttons & More
Secure. Reliable. Scalable. | Built for modern businesses. Trusted by global brands.
Start with ConVox WhatsApp Customer Engagement Today!
Powerful. Unified. Built for WhatsApp.
One Platform. Every Capability.
Everything you need to engage, support and grow your customers — in one unified WhatsApp platform.
Engage
Start meaningful conversations and deliver rich experiences. →
Automate
Save time with AI, workflows and smart automation. →
Support
Resolve faster with shared inbox and live agent. →
Convert
Turn conversations into sales with powerful tools. →
Analyze
Track performance and gain actionable insights.→
Secure
Enterprise-grade security you can rely on. →
All the capabilities. One unified experience. Built for teams that care about conversations and results.
Platform Modules
Everything You Need. Built Into One Platform.
ConVox WhatsApp Business Platform brings together powerful modules to help you automate conversations, run campaigns and deliver human support — all in one place.
Reach Thousands. Personalize Every Conversation.
Create WhatsApp broadcast campaigns with personalized templates, rich media, scheduling and delivery insights to keep your customers informed and engaged.
- ✓ Broadcast Campaigns
- ✓ Rich Media Attachments
- ✓ Template Builder
- ✓ Quick Reply & CTA Buttons
- ✓ Campaign Scheduling
- ✓ Delivery & Read Reports
Automate Conversations. Deliver Instant Support.
Create intelligent WhatsApp bots that answer customer queries, automate routine requests, and provide 24×7 assistance. Escalate conversations to live agents whenever human support is needed.
- ✓ Rule-based or AI-powered chatbots
- ✓ Automated FAQs, appointment booking & feedback
- ✓ Multilingual customer interactions
- ✓ Interactive button-guided journeys
- ✓ Third-party API integrations
- ✓ Seamless live agent handover
Deliver Human Support When It Matters Most.
Empower multiple agents to manage customer conversations from a single WhatsApp Business number with intelligent routing, collaboration tools, and complete conversation visibility.
- ✓ Multiple agents, one WhatsApp number
- ✓ Seamless chat transfer between agents
- ✓ Automatic conversation distribution
- ✓ Parallel chat handling
- ✓ Complete chat history & transcripts
- ✓ Multimedia sharing in conversations
Built for Every Team
One Platform. Unlimited Possibilities.
Use ConVox WhatsApp Business Platform to engage customers, drive growth and deliver exceptional experiences across every touchpoint.
Resolve Customer Queries Faster.
Deliver personalized support through a shared inbox, AI-powered assistance, and seamless live agent collaboration — all from a single WhatsApp Business number.
- ✓ Shared Team Inbox
- ✓ AI Bot + Live Agent Handover
- ✓ Chat Transfer
- ✓ Parallel Chat Handling
- ✓ Complete Customer History
Turn Conversations Into Customers.
Engage prospects, qualify leads, share product information, and nurture opportunities through personalized WhatsApp conversations that help your sales teams close deals faster.
- ✓ Personalized Customer Conversations
- ✓ Rich Media Messaging
- ✓ Product Catalog & Brochure Sharing
- ✓ Quick Reply & CTA Buttons
- ✓ Lead Qualification & Follow-up
Run Campaigns That Customers Actually Read.
Broadcast targeted messages using approved templates, rich media, scheduling, and get real-time delivery insights.
- ✓ Broadcast Campaigns
- ✓ Template Builder
- ✓ Campaign Scheduling
- ✓ Rich Media Content
- ✓ Delivery & Read Reports
Keep Customers Informed. Always.
Send important updates, alerts, and notifications instantly on WhatsApp. Ensure timely delivery and better customer satisfaction.
- ✓ Transactional Notifications
- ✓ Order & Delivery Updates
- ✓ Payment Reminders
- ✓ Service Alerts
- ✓ Two-way Communication
Built for Every Team
One Platform. Unlimited Possibilities.
Use ConVox WhatsApp Business Platform to engage customers, drive growth and deliver exceptional experiences across every touchpoint.
✓ Trusted by 1000+ businesses worldwide