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OUTBOUND ENGAGEMENT PLATFORM

Start conversations that drive results.

Reach the right customers at the right time with intelligent outbound campaigns across Voice, SMS, Email and WhatsApp — all orchestrated from one AI-powered engagement platform.

outbound

Trusted by 1700+ businesses across global countries

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Works seamlessly across your favorite tools

☁️Salesforce
🔶HubSpot
Zoho
Gfreshdesk
pipedrive
☁️Salesforce
🔶HubSpot
Zoho
Gfreshdesk
pipedrive

Intelligent Dialing Engine

Choose the Right Dialing Strategy.

Every campaign is unique. ConVox gives you multiple intelligent dialing modes to maximize
agent productivity, connect more customers, and improve conversion rates.

📞Predictive Dialer
Automatically dials multiple numbers and connects answered calls to agents.
↗️Progressive Dialer
Dials the next number only when an agent is ready.
👁️Preview Dialer
Presents customer details before the call for a personalized conversation.
Manual Dialing
Agents dial manually with complete flexibility and control.
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Predictive Dialer

Use forHigh volume campaigns with large call lists
📈 Maximum Connects
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Progressive Dialer

Use forMedium volume campaigns with quality focus
🕐 Balanced Approach

Preview Dialer

Use forComplex sales, collections & high-value calls
👤 Quality First
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Manual Dialing

Use forSpecial cases, inbound follow-ups & more
🎚️ Complete Control

Campaign Orchestration

Campaigns That Run Themselves.

Create, schedule, and control outbound campaigns with precision. Set rules, automate retries, and ensure every campaign runs smoothly at scale.

Campaign Scheduling
Plan campaigns in advance and reach customers at the right time for maximum impact.
Retry & Call Attempt Rules
Define retry logic and call attempt limits to improve contact rates without spamming.
Process-Level Control
Configure process-wise rules, priorities and call flows to match your business needs.
CRM Mapping
Map campaigns to the right CRM fields and processes for seamless data sync.
Multi-Campaign Management
Run multiple campaigns simultaneously across teams and processes with ease.

Experience ConVox Outbound Dialer Today!

One Campaign. Every Channel.

Launch Once. Engage Everywhere.

Create a single outbound campaign and reach your audience across their preferred channels—Voice, WhatsApp, SMS, and Email. ConVox orchestrates every interaction for maximum impact.

Multi-Channel Campaign Orchestration

Run Voice, WhatsApp, SMS and Email campaigns together or separately, from one control layer.

Smart Channel Selection

Reach customers on the channel they're most likely to engage with, automatically.

Optimal Timing

Schedule and deliver at the right time for higher connect and response rates.

Consistent Experience

Deliver a unified brand experience across every customer touchpoint.

Voice Calls

Outreach at scale. Connect instantly with live agents or IVR flows. Delivered

WhatsApp

Personal and interactive. Rich media drives high engagement.

SMS

Quick and effective. Wide reach with near-instant delivery.

Email

Detailed and informative. Share what matters, at scale.

Track performance across all channels in real time and optimize for better results.

LEAD MANAGEMENT

Turn every lead into an opportunity.

Lead Lists

Manage and organize leads in one place.

Segmentation

Group leads by behavior, demographics, and more.

Prioritization

Focus on high-potential leads that matter most.

Lead Recycling

Re-engage and convert inactive leads.

Agent Empowerment

Every agent starts with context.

Give your agents everything they need to have meaningful conversations and drive better outcomes.

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CRM

Instant access to complete CRM data in one place.

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Scripts

Use smart scripts to guide conversations and stay consistent.

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Customer History

See past interactions and context to personalize every call.

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Disposition

Log outcomes quickly with smart disposition options.

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Recording

Record and review calls for quality, training and compliance.

The ConVox Advantage

Launch Once. Engage Everywhere.

ConVox helps you connect, engage and convert — all on one powerful platform, built for enterprise scale.