Terms of Use

    Welcome to ConVox. These Terms of Use govern your access to and use of our website located at www.convox.in and any related platforms, products, or services we operate (collectively, the “ConVox Platform”). Please read them carefully before proceeding.

    By accessing or browsing the ConVox website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not accept these Terms in their entirety, kindly refrain from using this website or any of its content.

    “ConVox”, “we”, “us”, or “our” refers to ConVox, a company registered at Prestige Sky Tech, Sky One, 17th Floor, Nanakramguda, Hyderabad, Telangana – 5000 08, India.  “You” or “your” refers to any individual or organisation accessing or using this website.

    1. General Terms of Use

    1. Website Content. All information, materials, and resources published on this website are provided for general informational purposes only. ConVox reserves the right to update, modify, or remove any content at its sole discretion and without prior notice.
    2. No Warranties. While we make reasonable efforts to maintain accuracy and relevance, ConVox and its affiliates make no representations or warranties — express, implied, or statutory — regarding the completeness, reliability, or suitability of the content for any specific purpose. You accept that content may occasionally be inaccurate or outdated, and ConVox expressly disclaims liability for any such instances to the maximum extent permitted under applicable law.
    3. Use at Your Own Risk. Your access to and use of this website, including any reliance on its content, is entirely at your own discretion and risk. It is your responsibility to verify that any product, service, or information available through this website meets your individual or business requirements before acting on it.
    4. This website is intended for use by individuals aged 18 years and above. By accessing this website, you confirm that you meet this age requirement and, where applicable, are authorised to act on behalf of the organisation you represent.

    2. Intellectual Property

    1. Ownership.  All content on this website — including but not limited to the ConVox brand name and logo, product names, platform design, layout, interface elements, graphics, text, software, and documentation — is the exclusive property of ConVox or its licensors and is protected under applicable intellectual property laws.
    2. Permitted Use. You may view, download, or print content from this website for personal, non-commercial reference only, provided you do not remove or alter any proprietary notices, attributions, or branding.
    3. Prohibited Reproduction. Reproduction, redistribution, modification, publication, or commercial exploitation of any content from this website — in whole or in part — is strictly prohibited without the prior written consent of ConVox.
    4. Third-Party Marks. Any third-party trademarks, product names, or brand identities referenced on this website remain the property of their respective owners. Their appearance does not imply any affiliation with, sponsorship of, or endorsement by ConVox unless explicitly stated.

    3. Acceptable Use Policy

    When using the ConVox website, you agree not to:

    1. Use the website for any unlawful purpose or in a way that violates any applicable local, national, or international laws or regulations
    2. Attempt to gain unauthorised access to any part of the website, its underlying systems, or associated networks
    3. Transmit any harmful, offensive, defamatory, or disruptive content through the website
    4. Use automated tools, bots, scrapers, or crawlers to extract data from the website without prior written permission
    5. Interfere with or disrupt the integrity, performance, or availability of the website or its infrastructure
    6. Impersonate ConVox, its personnel, or any other individual or entity

    ConVox reserves the right to restrict or terminate access to any user who violates this Acceptable Use Policy, without notice and without liability.

    4. Third-Party Links & External Content

    1. External Links. This website may contain hyperlinks to third-party websites for your convenience and reference. These links do not constitute an endorsement, recommendation, or approval of the linked content, and ConVox has no control over or responsibility for the accuracy, legality, or practices of any external site.
    2. No Liability for External Sites. Accessing third-party websites via links on our platform is entirely at your own risk. We encourage you to review the privacy policies and terms of use of any external sites you visit.
    3. Inbound Linking. You may link to our website from your own, provided the link does not misrepresent our brand, imply any partnership or endorsement, or embed our pages within a frameset without prior consent.

    5. Platform Services & Subscriptions

    1. Account Responsibilities. If you create an account on the ConVox Platform, you are solely responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
    2. Service Availability. ConVox endeavours to keep the website and platform accessible at all times but does not guarantee uninterrupted availability. Scheduled maintenance, updates, or circumstances beyond our control may result in temporary downtime.

    6. Limitation of Liability

    To the fullest extent permitted by applicable law, ConVox shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, this website or its content. This includes, without limitation, loss of data, revenue, business opportunities, or goodwill — even if ConVox has been advised of the possibility of such damages.

    Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be lawfully excluded.

    7. Privacy & Data Protection

    Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how ConVox collects, uses, and protects your personal information. By using this website, you consent to the data practices described therein.

    8. Unauthorised Use & Security

    Any unauthorised use of this website — including attempting to probe, scan, or test the vulnerability of any ConVox system, or bypassing any authentication or security measures — is strictly prohibited. Such actions may constitute a criminal offence under the Information Technology Act, 2000 (India) and equivalent laws in other jurisdictions, and may expose the individual to civil and criminal liability.

    ConVox reserves the right to investigate suspected violations and cooperate with law enforcement authorities as appropriate.

    9. Amendments to These Terms

    ConVox may revise these Terms of Use at any time without prior notice. Updates will be published on this page with a revised effective date. Your continued use of the website following any amendment constitutes your acceptance of the updated Terms. If you disagree with any changes, you should stop using the website immediately.

    10. Governing Law & Jurisdiction

    These Terms of Use are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

    If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

    11. Contact Us

    For any queries regarding these Terms of Use, please get in touch with us:

     

    Company:   ConVox

    Address:   Prestige Sky Tech, Sky One, 17th Floor, Nanakramguda, Hyderabad, Telangana – 500008, India

    Email:   support@convox.com

    Website:   www.convox.in