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Stop Listening to Thousands of Calls.

Let AI Do It.

Transform quality assurance with intelligent call analysis, automatic scoring, sentiment tracking, and AI-powered insights.

Trusted by 1500+ businesses across global countries

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Works seamlessly across your favorite tools

☁️Salesforce
🔶HubSpot
Zoho
Gfreshdesk
pipedrive
☁️Salesforce
🔶HubSpot
Zoho
Gfreshdesk
pipedrive

The Challenge

Traditional QA Slows Teams Down

Manual audits involve hours of listening, scattered spreadsheets, and delayed feedback that hurts agent performance.

Listening to hours of recordings
Supervisors spending days reviewing calls instead of coaching agents.
Maintaining spreadsheets
Scattered data with no unified view of quality trends or patterns.
Inconsistent evaluations
Subjective scoring that leads to unfair and unreliable results.
Delayed feedback
Issues compound before they're caught, hurting customer satisfaction.

ConVox QA AI Changes That

Replace hours of manual review with AI-powered analysis that delivers instant summaries, consistent scoring, and actionable insights — automatically.

90%

Reduction in manual audit time

98%

Scoring consistency across all calls

Faster feedback to agents

+28

Average CSAT score increase

What It Does

AI-Powered Quality Intelligence

Six powerful capabilities working together to automate and elevate every aspect of your QA operations.

Sentiment Detection

Analyze customer emotions and agent behavior.

Automatic Quality Scoring

Maintain fair and consistent evaluations.

Call Transcripts

Search conversations instantly.

Agent Coaching Insights

Identify areas where agents need improvement.

Smart Notifications

Receive alerts when reviews or analysis are complete.

Global Coverage

Languages Supported

Quality intelligence that works in the languages your customers actually speak.

Elevate Call Quality with ConVox AI Quality Analysis Today!

The Impact

Real Business Benefits, Every Day

ConVox QA AI delivers measurable improvement across every dimension of your quality and compliance operation.

Smarter quality assurance starts here.

See ConVox QA AI in action — live, with your own calls and your own team. No commitment required.